Agar aapko lagta hai ke aap kisi scam call ka shikaar ho gaye hain — chahe aapne koi information de di ho ya paisa transfer kar diya ho — ghabraane ke bajaye turant ye steps follow karein. Jitni jaldi action lenge, nuksan utna kam ho sakta hai.
Step 1: Sabse Pehle Apna Account Secure Karein
Agar aapne apni bank/wallet ki koi detail (OTP, card number, PIN) share ki hai, turant apni bank ya wallet ki official helpline call kar ke apna card/account temporarily block/freeze karwayein. Ye sabse zaroori aur pehla qadam hai.
Step 2: Apne Doosre Accounts Bhi Check Karein
Agar aapne koi password ya CNIC detail share ki hai, apne email, social media, aur doosre financial accounts ke passwords bhi turant change karein — khaas taur par agar wahi password kahin aur bhi use ho raha ho.
Step 3: Apne Network Provider Ko Inform Karein
Agar SIM swap ya kisi tarah ka mobile-related fraud ho, apne mobile network ki helpline par contact kar ke apni SIM ki security check karwayein.
Step 4: Evidence Save Karein
Call recording (agar hai), SMS screenshots, transaction receipts — sab kuch save kar lein. Ye complaint darj karwane mein kaam aayega.
Step 5: FIA Cyber Crime Wing Ko Report Karein
Pakistan mein cyber fraud ki complaint FIA Cyber Crime Wing ki helpline 1991 par ki ja sakti hai, ya unki website ke zariye online complaint darj ki ja sakti hai. Apna poora evidence (screenshots, transaction ID, number) sath rakhein.
Step 6: Number Ko Community Ke Sath Share Karein
Jis number se scam call/message aayi thi, usay Number Bata par report karein — isse doosre log Google/search ke zariye us number ko check karke turant hoshiyar ho sakte hain.
Step 7: Apne Family/Friends Ko Bhi Bataye
Scam ka pattern apne close logon ke sath share karein, khaas taur par ghar ke buzurgon ke sath, taake wo bhi aisi calls ko pehchan sakein.